How to Delete Your Account

Closing your Kasheesh account? Here's what happens, step by step — including your 90-day window to change your mind.

1. Go to your Profile.

   

2. Scroll to the bottom of the page & Select  Delete Account.

   

3. Review the summary of what will happen (see below), then select Yes, delete account to confirm.
   

4. Select a Reason for Leaving

You'll get a confirmation email and be logged out right away.

• Your Kasheesh cards are deactivated.

• Any active single-use cards are cancelled and refunded.

• Your rewards are put on hold — they're not lost yet (see below).

Your account isn't closed right away. For 90 days, it's in a frozen state:

• You can still log in to view your transaction history and receipts (read-only).

• A banner on your dashboard shows your scheduled closure date and days remaining.

• You can reactivate anytime during this window if you change your mind.

1. Log in during your 90-day window.

2. Select Reactivate from the banner on your dashboard.

3. Confirm your choice and re-accept any updated terms, if prompted.

Your account will be active again immediately.

Note: your previous cards won't come back — you'll need to set up new Kasheesh cards.

If you don't reactivate within 90 days:

• Your account is permanently closed.

• Any remaining rewards are forfeited.

• You won't be able to log in to this account again.

• If you'd like to use Kasheesh in the future, you'll need to create a new account.

If you have questions before deleting your account, or you're having trouble during the process, contact support at support@kasheesh.co — we're happy to help.