My transaction was declined; what do I do now?

Edited

Some common hiccups are:

  • Our issuing bank blocks the merchant or transaction. Check out a list of restricted merchants and transactions here.

  • Insufficient funds on one of your underlying cards.

  • The totals don't match. Double-check the purchase total and the total on the single-use card match. (single-use only)

  • The card was already used to complete another purchase. (single-use only)

  • If you choose Debit with Tap-to-Pay, you’ll be prompted to enter the PIN assigned to your Kasheesh Card when it was created.

    If you prefer, you can instead select Credit—no PIN required.

Need more transaction info? Contact our support team via email at support@kasheesh.co