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FAQ

General
Is Kasheesh a bank?
No, Kasheesh is not a bank. We offer alternative payment solutions by issuing digital Mastercard debit cards. By joining Kasheesh, you are joining a...
Understanding Gift Cards Usage With Kasheesh: Authorization Holds and Best Practices
When using prepaid cards (including gift cards) with Kasheesh, it's important to understand how authorization holds work and how they might impact you...
Creating Cards & Transactions
My transaction was declined; what do I do now?
Some common hiccups are: Our issuing bank blocks the merchant or transaction. Check out a list of restricted merchants and transactions here . Insuff...
What is a transaction fee?
When you use Kasheesh, we charge a transaction fee of 2%. This fee is charged when you make a successful purchase transaction. If your Kasheesh card ...
Smart Split
What is Smart Split? Smart Split helps determine an optimal split across your cards powered by Kasheesh's proprietary algorithms. We take things into ...
Your Account
Why You Can't Delete Cards from Your Kasheesh Account
Once a card is added to your Kasheesh account, it cannot be deleted or removed. This policy applies to all cards linked to your account, regardless of...
Terms of ServicePre-Paid CARD Mastercard® Card Kasheesh Cardholder Agreement