FAQ
General
How does Kasheesh work?
Kasheesh enables you to split online purchases using Kasheesh Cards and Single-Use Cards, supported by up to 5 credit or debit cards. Here's how it wo...
Can I use Kasheesh internationally?
We've got some big dreams, but we're taking it one step at a time 😉. Right now, Kasheesh is only available for US-based merchants.
What do I need to get started?
To get started with Kasheesh, you'll need to provide some basic information to help protect your account and verify your identity. This includes your ...
Why do I have to provide my personal information?
Federal law requires us to obtain, verify, and record information identifying each person who signs up for a Kasheesh account. This is part of the reg...
Is Kasheesh a bank?
Kasheesh is not a bank. We offer alternative payment solutions by issuing digital Mastercard debit cards.
What are the support hours?
M-F 9:30-5:30 EST. However, don't hesitate to drop us an email at support@kasheesh.co if you ever need any help. We'll do our best to get back to yo...
How do I reach the support team?
Our support team is always ready to help you out! We are available Monday - Friday, 9:30 AM EST to 5:30 PM EST. The quickest way to get in touch is by...
Understanding Gift Cards with Kasheesh: Authorization Holds and Best Practices
When using prepaid cards (including gift cards) with Kasheesh, it's important to understand how authorization holds work and how they might impact you...
Creating Cards & Transactions
Can I use Kasheesh in my mobile wallet?
Yes! You can now create a Kasheesh Card and seamlessly add it to your mobile wallet. Simply follow the instructions in the links provided to add it to...
What is a transaction fee?
When you use Kasheesh to create a card, we charge a transaction fee of 2%. This fee is only charged when you successfully create a card. If your Kashe...
My transaction was declined; what do I do now?
Some common hiccups are: Our issuing bank blocks the merchant or transaction. Check out a list of restricted merchants and transactions here . Insuff...
What is the maximum purchase amount?
The maximum transaction limit varies by the type of transaction, and you're own personal spending limit. You can find more information on creating ca...
How do I update the Google Chrome extension?
Need help updating your Google Chrome extension or just want to make sure you're running the most recent version? You've come to the right place! He...
Where can I pay with Kasheesh?
You can use Kasheesh anywhere Mastercard is accepted. Pro Tip: Add it to your mobile wallet to split on the go! We do not currently operate internat...
Do I have a personal spending limit?
We have daily spending limits for different types of transactions. Retail transaction limits can be up to $15,000.00!
Smart Split
What is Smart Split? Smart Split helps determine an optimal split across your cards powered by Kasheesh's proprietary algorithms. We take things into ...