Kasheesh Card Declined? Common Reasons and Troubleshooting Guide

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Kasheesh Cards:

  • Sufficient Funds: Double-check that your linked cards have sufficient funds for the purchase you're trying to make.

  • Payment Restrictions: Cash equivalent transactions are not permitted.

  • Card Status: Ensure your Kasheesh Card is active. Check the 'Kasheesh Cards' page on your dashboard and make sure you are using the information from your active Kasheesh Card.

Single-use Cards:

  • Exact Match: Make sure the purchase total matches your card's total down to the penny. For example, if your purchase total is $150.45, create your Kasheesh card for a total of $150.45

  • Card Details: Double-check your card details and billing information.

  • Payment Restrictions: Cash equivalent transactions are not permitted.

  • Card Usage: If you've already used the card, followed transactions will not go through. You would need to create a new one.

Additional Decline Reasons:

In addition to insufficient funds or card limits, your transaction may be declined for the following reasons:

  • Blocked Merchants or MCCs: Some merchants or Merchant Category Codes (MCCs) are blocked by our issuing bank or Kasheesh due to high-risk or prohibited activity such as cash equivalents.

  • Restricted Transactions: Transactions involving restricted industries or activities are not permitted. Please check Stripe's Restricted Businesses and Transactions page.

  • Potential Fraud: Our system use fraud-prevention measures to protect you and Kasheesh. Transactions may be declined if unusual or suspicious patterns are detected.

What to Do If Your Card Is Declined:

  1. Review the reasons above to see if any apply to your situation.

  2. Check if the merchant or transaction type is on our restricted list.

  3. If you believe the decline is due to a fraud alert, please contact our support team for assistance.

  4. For persistent issues, you can try creating a new single-use card or using a different merchant.

Disclaimer: Kasheesh may decline transactions for reasons not listed here in order to comply with our security, compliance, and risk management obligations. Restrictions and allowed merchant categories are subject to change without notice. See our Terms of Service for the most current policy.