Making Purchases
How to make a successful purchase and troubleshoot declines!
Transactions
Kasheesh Card Declined? Common Reasons and Troubleshooting Guide
Oops! Let's look a little deeper. 🕵️ Sufficient Funds: Double-check that your linked cards have sufficient funds for the purchase you're trying to m...
Will I get my cashback rewards?
We hope so! Whether you receive cashback rewards depends on the type of rewards your card offers and the specific terms and conditions set by your car...
How do I dispute a transaction?
If you need to dispute a transaction, please contact our support team via email at support@kasheesh.co . Include the transaction details and reason f...
If the purchase on my single-use card is declined, can I try again?
Yes! The single-use card only closes when there has been a successful transaction or if it goes unused for 2-3 days. Double-check your billing address...
Kasheesh Card Restrictions: Where Your Card May Not Work
In short, yes. There are certain types of transactions and businesses where our card may not be accepted. Our card issuer has the authority to block s...
Refunds
Kasheesh Refunds to Expired Cards: Process, Timing, and Fee Policy
Worried about getting a refund on an expired card? Don't be! Here's what you need to know about how Kasheesh handles refunds in this situation. Refund...
Kasheesh Partial Refunds Explained: Process, Timing, and Fee Policy
Partial refunds with Kasheesh work similarly to full refund , ensuring that you receive your money back proportionally across the cards you used for ...
Understanding Kasheesh Refunds: Process, Splits, and Fee Policy
When it comes to refunds with Kasheesh, we aim to make the process as straightforward as possible. Here's what you need to know: We issue the refund t...
Spending Limits
How Does Kasheesh Calculate and Manage Your Daily Spending Limit?
At Kasheesh, we prioritize both flexibility for our customers and the security of their finances. Here's how we calculate and manage your daily spendi...
Understanding Kasheesh's Transaction Spending Limits
At Kasheesh, we have implemented various transaction spending limits to ensure the safety of our customers and prevent overspending or suspicious acti...