How do I dispute a transaction?

If you need to dispute a transaction, please contact our dispute team via email at dispute@kasheesh.co. Include the transaction details and reason for the dispute.

You can select one of the following reasons:

• Item/service not received

• Item/service not as described

• Duplicate charge

• Unauthorized transaction

• Refund not processed

• Incorrect amount charged

• Fraud

• Cancelled Merchandise/Services

• Double Posting

• Merchandise was returned

• Merchandise not received

• Merchandise damaged, defective, or not as described

• Overcharged for the purchase

• Other (please specify the below): ________________

A-The last four digits and the expiration date of the card that was charged

B- The exact amount charged  

C- Proof  of transaction in question

D- Receipt

You can expect to hear back from our team, and we'll keep you informed every step of the way.